Return & Refund Policy

  • You can return your order within 7–10 days for a full refund – no questions asked.

  • After 10 days, no refunds or exchanges will be accepted.

  • The product Must unused, in its original packaging, with all tags and protective stickers attached.

How to Request a Return

  •  WhatsApp us at 03209297928.
     (Please note: WhatsApp replies may take time)

  • Timings: 12:00 PM – 8:00 PM

  • Once approved by our support team, send the item to:
     No Z, 101, CP & Berar Society Block 3 Karachi Memon Society, Karachi

Parcel Opening Policy

  • As per courier service rules, parcels cannot be opened before payment.

  • If you would like an open-parcel request, please contact us on our WhatsApp number before delivery.

Exchange Policy

  • If the issue is from our side (e.g., wrong size sent or defected product), we will replace it free of cost.

  • If the issue is from the customer’s side (e.g., wrong size ordered or personal dislike), the customer will bear the delivery charges (PKR 200 each way).

Order Verification

  • Orders are confirmed via call or WhatsApp message before dispatch.

  • However, Sohaib Iqbal reserves the right to process Cash on Delivery orders without verification during high-volume periods such as sales, season launches, or promotions.

Shipping Information

  • We do not ship to P.O
  • If you’d like to place an order to a P.O. Box, please contact us on our WhatsApp number.

  • Standard delivery time is 2–5 working days after confirmation.

  • Deliveries to remote areas in Pakistan may take longer.